Effective Date: 08/10/2025

Mariam Serra (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit inquiries, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and any other details you provide through forms or direct communication.

Non-Personal Information: Browser type, device information, IP address, and website usage statistics.

2. How We Use Your Information

We use the information you provide to:

Respond to inquiries and provide requested services.

Contact you regarding buying, selling, or joining Avenue Homes.

Send marketing and promotional messages, updates, and event information (with your consent).

Improve our website and services.

Comply with legal obligations.

3. Marketing & Communications

By submitting your information through our website forms, you consent to receive marketing and promotional messages from Mariam Serra and Avenue Homes. These may include updates, special offers, events, and real estate opportunities.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying “STOP” or following the unsubscribe instructions in our emails.

4. Information Sharing

We do not sell your personal information. We may share your information with:

Our trusted team members to fulfill your request.

Service providers who assist with operations (e.g., CRM, email marketing, website hosting).

Legal authorities if required by law.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can adjust your browser settings to block cookies, but this may affect functionality.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.

Withdraw consent for marketing communications.

Request details of the information we hold about you.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Mariam Serra
4809 Ehrlich Rd, Suite 102, Tampa, FL 33624
[email protected]

(833) 499-2980